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No Risk 45 Day Money Back Guarantee |
To reaffirm our commitments to our customers, we provide a 45 Day
No Question Asked Return guarantee to ensure your highest
level of satisfaction.
There is no re-stocking fee for return orders. For any reason you decide to
return your order for a full refund or an exchange within 45 days, please
follow the simple instructions below:
1. Email us at Service@PearlBoutique.com
to obtain your Return Authorization Code and return mailing address. In the
email please provide us your name, address, phone number and order number
.
2. Please secure all items in its original packaging including the velvet
pouches and gift boxes as well as all accompaning materials and documents in
the original shipping.
3. Please send your return package via a prepaid, fully insured and traceable
method to ensure a safe and documented delivery to:
In U.S.A
Pearl Boutique
14781 Memorial Drive
Suite # 1295
Houston, TX 77079
USA
In Canada and Other Places
Pearl Boutique
5863 Leslie St., Suite 101
Toronto, Ontario M2H 1J8
Canada
All products and free gifts have to be returned in the original
unused state they were received. Once your return is received, it will be
reviewed by our Quality Assurance department. You will receive email
notification regarding your return or exchange within seven business days. Your
credit card account will be credited for any payments you have made toward you
purchase. Refunds will only be credited to the card used to make the purchase.
Delivery charges are not refunded. Please allow one monthly billing cycle in
order for your credit to appear.
Special orders, and items that have been modified by customers are NOT
covered by this guarantee.
If you have any question, please ask us at
Service@PearlBoutique.com.
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